Last Updated: September 1, 2026
At Natika By Agni, every order is carefully checked, packed, and prepared for its journey to you. We take every possible care to ensure your order reaches you safely and securely.
Order Processing
Orders are generally processed and dispatched within 2–4 business days after successful order confirmation and payment.
Orders placed on weekends or public holidays will be processed on the next working day.
During sales, festive seasons, or periods of high order volume, dispatch may take a little longer. We appreciate your patience during such occasions.
Delivery Timeline
Once your order has been dispatched, delivery generally takes 4–8 business days, depending on your location and the courier service.
Please note that delivery timelines are estimates and may vary due to:
– Courier delays
– Public holidays
– Weather conditions
– Remote or difficult-to-service locations
– Unforeseen circumstances affecting transportation
Shipping Charges
Applicable shipping charges will be displayed at checkout before you place your order.
Any applicable charges will be clearly communicated to you before the order is confirmed.
Order Tracking
Once your order has been dispatched, tracking information will be shared through the contact details provided during checkout.
You can use the tracking details to follow your order throughout its journey.
Delivery Address
Please ensure that your name, complete address, PIN code, and contact number are entered correctly while placing your order.
Natika By Agni is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
If a parcel is returned to us because of an incorrect address, refusal to accept the parcel, or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.
Delayed Shipments
We understand that waiting for your order can be exciting. While we work closely with our courier partners to ensure timely delivery, delays can occasionally occur after dispatch.
If your order is significantly delayed, please contact us with your order number and tracking details. We will assist you in checking the shipment status with the courier partner.
Lost or Damaged in Transit
If your shipment appears to be lost or arrives with visible external damage, please contact us as soon as possible with your order details and relevant photographs or videos.
We will review the matter and assist you with the courier partner where applicable.
Delivery Confirmation
Once the courier partner marks your order as delivered, the order will be considered successfully delivered.
If you believe your package has been incorrectly marked as delivered, please contact us promptly so that we can assist you with the necessary investigation.
A Little Note From Us
Every order is carefully prepared before it leaves us. From our collection to your doorstep, we hope your Natika By Agni experience feels just as special as the jewellery you chose.
Thank you for choosing Natika By Agni.